Terms and conditions

Welcome to FOODIE. You consent to comply with and are required by the following terms and conditions of usage if you want to view and use this web site, which along with our Privacy Policy control the connection of foodstuffs to you through this web site. Please do not use our website if you do not agree with any part of these conditions. This term refers to the owner of this website "Foodie.com.np" or "us" means "we”. The word "you" means"our customers" or "users of our site" refers to the user or viewer. Foodie is owned and operated by Sansri Technology Pvt. Ltd. Our services are limited to the ordering food and reservation of services food in the restaurant. The quality of food and their packaging offered by its merchant members is by no means our responsibility. .

We can include any kind of incentives or promotions with or without prior warning, shorten or prolong any incentive or promotional program and/or cancel or alter any incentive and/or promotional program with our absolute discretion. Member merchants received details on the size, product descriptions and availability on the Web. The prices charged on this website by member traders usually correspond to the prices charged in their natural shops / restaurants when the order is delivered, sent or picked up. Although Foodie wants to insure that the prices displayed on the Web and in the storage areas on the date of simulation on the Web are similar and that goods outside the store are clearly labelled or eliminated, prices and availability of products the vary, in particular when you choose a delivery or pickup date that is specific .

Member merchants received details on the size, product descriptions and availability on the Web. The prices charged on this website by member traders usually correspond to the prices charged in their natural shops / restaurants when the order is delivered, sent or picked up. Although Foodie wants to insure that the prices displayed on the Web and in the storage areas on the date of simulation on the Web are similar and that goods outside the store are clearly labelled or eliminated, prices and availability of products the vary, in particular when you choose a delivery or pickup date that is specific. In addition, although all efforts will be made to ensure that pricing information is accurate, there are differences. In which the quality and availability of the restaurant / store on the website are different, the quality of the restaurant / store would in any which prevail. While Foodie has attempted to check the authenticity of the data on this web, it may be wrong to report false information and to report incorrectly. Of course, please notify us by contacting us if you are aware that the website contains misleading material. .

Any order is made online or by phone. Merchants are usually paid directly to their orders by merchant representatives, and the "Foodie" is the label on the bills. But if you receive any delivery charges or cash back, Foodie may provide you with a separate delivery slip and redemption slips. Foodie shall be regarded as a food seller in no way whatsoever. You will compensate us or our distribution team for the ordered food in cash in advance..

Foodie is really adamant about consumer service. Please contact us if you have any issues with your request. Foodie shall, where applicable, issue reimbursements in whole or in portion. For eg, you can be given a complete refund if your order was not issued or an incorrect order is obtained; we can offer a partial refund if part of your order is lacking. We will do whatever we can to guarantee your happiness in all situations.

The Web and the Content are our property and are protected by copyright, patent , trademark and other intellectual property laws applicable. Without our written consent, except as expressly authorized herein, you may not reproduce, transmit, sell, display, distribute, publish, broadcast, circulate, modify, disseminate or commercially exploit the Site or the Content in any way (including electronic, print or other media now known or developed hereafter). It is prohibited to use the Site or the Content in violation of these Terms of Use, or any applicable law, rule or regulation (whether Nepal or any other country), or the rights of any third party.We reserve the right, in order to prevent access to the Site, including denial or termination, to take all appropriate steps. We encourage you to contact your representative at Foodie.com if you have any concerns about any content posted on the Site.

Although operating in their official capacity, we neither support nor are responsible for the accuracy or reliability of any opinion, advice or comment made on the Web by anyone other than approved Foodie.com employee. We might not always check or assume any liability for any material provided or produced by third parties. In addition, we need not review or assume any responsibility for any goods or services listed on the Website, whether offered by Foodie.com, associated companies or unaffiliated third parties. You decide to make your own independent evaluation of the goods and services listed on the Website, including the quality of these.

We can sometimes provide you with usernames , passwords and/or other unique identifiers (User Codes) in connection with your use of or access to the Web. You are responsible for the protection and confidentiality of the User Codes and consent not to reveal these to any third party, including any other employee of your company or organization, if you use the Site on behalf of another company or organization. You are responsible for any and all information that you receive, including any and all actions and/or omissions that occur when using user codes. We are not responsible for any security violation caused by your failure to protect the confidentiality and protection of any of the user codes. You agree to notify us immediately in case of failure, theft or leakage of any or all of the User Codes, if you suspect that the confidentiality or protection of any or all of the User Codes has been jeopardized in some way or if you hear of a potential or real unauthorized access to and/or use of the Web. We reserve the right to revoke or modify the User Codes without prior notice at any time.

You agree to our recording, preservation and use of all information and data that you enter or otherwise communicate during your access to and/or use of the Web or through any e-mail to or from us and any other means of electronic communication, and to its transmission to our associates, subsidiaries, branches and third parties for ordering and other processing, database maintenance, record keeping.

You acknowledge that from time to time, we may record certain telephone calls used for the customer service and/or related purposes, and to the extent that any such recording occurs involving you, you consent to such recording.

Foodie.com developed this privacy policy to illustrate our commitment to protecting the personally identifiable information we collect when these users use our website, Foodie.com, or when we receive participating merchants from the Foodie.com website. This information is used to process the orders placed with the participating merchants and is exchanged for processing the orders as needed. Additionally, this information is used to connect with users and improve their experience on our website, including by displaying the material that we feel may be of interest to the user. Finally, this information can be used as consumer has accepted. We may use the email address of the user to provide newsletters and updates on our website for new participating merchants, specials and features. We also log and store IP addresses of users, cookie information and information about the website experience of users, preferences and the pages they request. This website may contain links to those websites that we do not own or operate. We are not responsible for those websites, their owners or operators' privacy practices. If you have any questions about this privacy policy, the website's policies, or your interactions with this website , please contact us using the form given.

IN NO EVENT SHALL FOODIE OR ITS DIRECTORS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL , SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR FOODIE SERVICES, EVEN IF FOODIE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

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